Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Infireach ("we," "us," or "our") email automation platform and services (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Infireach is an email automation platform designed for sales teams that provides:

  • Email campaign management and scheduling
  • Customizable drip campaigns
  • Email templating tools
  • Analytics and reporting features
  • Integration capabilities with third-party services

3. Account Registration and Security

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring all account information remains current and accurate

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

  • Send spam, unsolicited, or bulk emails
  • Violate any anti-spam laws or regulations (including CAN-SPAM, GDPR, etc.)
  • Send emails containing malicious content, viruses, or harmful code
  • Impersonate others or provide false identity information
  • Attempt to gain unauthorized access to our systems
  • Use our Service for any illegal or fraudulent activities
  • Interfere with or disrupt our Service or servers

5. Email Compliance

You are solely responsible for ensuring your email campaigns comply with all applicable laws, including:

  • CAN-SPAM Act (US)
  • GDPR (European Union)
  • CASL (Canada)
  • Other applicable anti-spam and privacy laws

You must obtain proper consent before sending emails and provide clear unsubscribe mechanisms.

6. Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

You retain ownership of your data and content. You grant us a limited license to process your data as necessary to provide our Service.

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or other operational reasons.

8. Intellectual Property

The Service and its content, features, and functionality are owned by Infireach and are protected by copyright, trademark, and other intellectual property laws.

9. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will cease
  • We may delete your account and data after 30 days
  • You remain liable for any outstanding fees

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Infireach SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify and hold harmless Infireach from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through our Service. Continued use after changes constitutes acceptance.

13. Contact Information

For questions about these Terms, please contact us at: contact@infireach.com